365 Days of Living the Dale Carnegie Principles
Day 2. March 27, 2011
It’s day 2—and I was looking at my watch—it’s 5 pm and I’m running out of time to apply the Carnegie principles. I began to worry—thinking I’m already going to fail at this blog.
I drove to Starbucks in McKinney. Even though it was cold and drizzling, I decided to walk in instead of going through the drive-through.
I walked in, ordered my beloved Java Chip Frappuccino. The only difference—I greeted the barista with a friendly smile. When she gave me my drink I showed her my appreciation by thanking her and again, giving her a genuine smile. The barista seemed to appreciate the gesture—she was just as friendly and appeared to appreciate being treated like a human.
The principle I used is from Dale Carnegie’s How to Win Friends and Influence People:
Principle 5. Smile.
Smiling is the easiest technique to bring happiness to a stranger.