Day 2. Smile!


365 Days of Living the Dale Carnegie Principles

Day 2.  March 27, 2011

It’s day 2—and I was looking at my watch—it’s 5 pm and I’m running out of time to apply the Carnegie principles.  I began to worry—thinking I’m already going to fail at this blog. 

I drove to Starbucks in McKinney.  Even though it was cold and drizzling, I decided to walk in instead of going through the drive-through. 

I walked in, ordered my beloved Java Chip Frappuccino.  The only difference—I greeted the barista with a friendly smile.  When she gave me my drink I showed her my appreciation by thanking her and again, giving her a genuine smile.  The barista seemed to appreciate the gesture—she was just as friendly and appeared to appreciate being treated like a human.

The principle I used is from Dale Carnegie’s How to Win Friends and Influence People:

Principle 5.  Smile.

Smiling is the easiest technique to bring happiness to a stranger.

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