Day 124. If you find people perceive you as unapproachable you might want to try this technique.

365 Days of Living the Dale Carnegie Principles

Day 124. Thursday, July 28, 2011
My office phone rang this afternoon. I looked at the Caller ID. I decided to answer the phone in a very friendly way. Typically when I answer the phone—I’m very serious and perhaps a little too grave.

Finally! My childhood are being put to good use!

It was my boss calling in to check on how things were going at the office. He has been out of town all week for a business meeting and this is the first communication I’ve received from him all week.

Cole: “How are things going Smiling Daffodil?”

Typically I respond to these questions with a simple statement like, “things are fine.”
And usually the conversation crumbles at this point because Cole never knows how to follow up with my very short answer.

But today was different. I responded with my usual “things are fine” statement and then proceeded to give bullet point highlights from the week in an upbeat tone of voice. Cole responded favorably and even mentioned some emails that I sent him this week and thanked me for the updates.

Cole gave me an update on how his meeting was going and we wrapped up the conversation in a positive tone.

The Dale Carnegie principle I used in this very short story is from How to Win Friends and Influence People:
Principle 13. Begin in a friendly way.

On the surface this story sounds very simple and hardly worth mentioning. But I really am a very quiet, serious individual. It’s not that I’m upset—it’s just that I’m not generally bubbly. Because of my serious demeanor I tend to have a reputation of being unapproachable—which is understandable given my very short responses to questions. So going out of my way to be friendly with my boss on the phone was indeed very important.

My lesson to you is similar to yesterday’s story. If you want people to be friendly to you—you have to be friendly to them. And to do this effectively you must be sincere in your approach—you cannot be fake or flatter the other person because they will see right through your behavior. When you take the sincere, friendly approach you’ll discover other people will have a more positive perception of you, they’ll be less critical and you’ll have fewer reasons to grumble about at the end of the day.

Housekeeping / Notes:
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Day 122. By listening respectfully, I won my associate over to my way of thinking.

365 Days of Living the Dale Carnegie Principles
Day 122. Tuesday, July 26, 2011

It was around 3 pm that Carl arrived at work. He walked into my office rather abruptly. “Here are the changes to my manuscript, Smiling Daffodil.”

I looked at Carl with friendliness hoping to get some positive feedback . Instead, Carl dashed out of my office.

I sat at my desk and thumbed through the manuscript. There were a handful of changes. I couldn’t decipher Carl’s handwritten changes that he wanted me to make.

I decided to race to the front door of the building hoping to catch Carl before he left. I hoped to sit down with him and review the changes.

As I was waiting I was thinking through my approach. Carl and I don’t necessarily get along too well. I have a reputation for lacking interpersonal skills….

I said a quick prayer—because I’m really anxious to see this manuscript go to print. The only way this can happen is if I understand the changes. The only way I can understand the changes is by having a friendly dialogue.

Carl approached the front of the building where I was waiting. I gave Carl a warm smile and said—“hi Carl! Do you have time to go over the changes together? I want to be sure I make the changes correctly.”

Carl’s demeanor was friendlier than when he was in my office.

We flipped through each page… I asked questions and made notes.

We reached one section in the manuscript and Carl said—“these images are pointless. I’m going to send new images.”

He proceeded to explain how much better his images would be.

I listened patiently.

You see—he was insulting images that I took great care in putting together. I even sought the advice of another coworker to make sure these particular images explained a technical concept correctly because the concept was over my head.

After listening to Carl’s explanation—I began, “Carl, understand I don’t know anything about the subject matter in this book…”

Carl interrupted—“nonsense, yes you do!”

I continued, “Well, I’m really not an expert in the least. But in putting the book together, this particular chapter was very technical. For someone who doesn’t understand the subject matter—I thought these images—although they conveyed a basic concept—might be helpful to beginners reading your book. I could be wrong—but it sounds like the images you are going to send are going to demonstrate an entirely different concept that comes up later in the chapter.”

Carl listened and said in a friendly tone, “yes you’re right. Go ahead and leave your images and I’ll send my images that will be used in a different section.”

We continued going through the manuscript and Carl even commented that I did a good job conveying a particular concept in another chapter. I thanked him and admitted it was hard to do but I was pleased with the outcome.

Don’t leave the outcome of meetings up to chance. Implement Dale Carnegie’s principles.

The Dale Carnegie principles I used today are from How to Win Friends and Influence People:
Let the other person do a great deal of the talking.
Make the other person feel important and do it sincerely.

My approach before taking the Dale Carnegie course is to argue or shut down when I disagree. But today I was able to see the value of letting the other person do most of the talking. I let Carl know I deferred to his judgment and insisted on writing down verbatim the text changes he wanted. I did all this sincerely and with a positive attitude. The outcome was a very cooperative author who felt important and was willing to do some work by providing new images in the next few days.

My lesson to you—you probably have similar “Carls” in your life—and in many ways we all behave this way. We all like to feel important. We like to be heard. Give these individuals an opportunity to do a great deal of the talking—even if you disagree with what they are saying or they are insulting your work. Listen to their words instead of thinking of what you are going to argue back. Then when you have an opportunity to speak—don’t attack. Ask more questions to clarify, then give your perspective. This approach will lead to a friendlier dialogue and in my case—progress on the manuscript.

Will this approach work with every Carl? Maybe not—but it’s worth trying instead of beginning a conversation by saying the other person is wrong.

Housekeeping / Notes
Thanks for reading my blog!

Day 119. A trip to Walmart during the graveyard shift is a great opportunity to use a Dale Carnegie principle….

365 Days of Living the Dale Carnegie Principles

Day 119. Saturday, July 23, 2011
Before going to the gym this evening I stopped at Walmart to buy some toothpaste.

I was standing in line to pay—and I noticed the cashier was the usual young woman that works the late night shift. We’ve never spoken on familiar or friendly terms. I’m just another face among the customers that shop during the graveyard shift.

She rang me up, I paid and I asked her name. “Jennifer” she said. I replied—‘ah, Jennifer—I see you regularly, I figure I might as well learn your name!”

Favorite snack

I went to the gym—had a great workout and was quite hungry. All I could think about was how good Frosted Mini-Wheats cereal would taste. I made a second stop to Walmart to buy my cereal. I wondered if Jennifer would remember that I was just there about two hours ago.

Sure enough she did.

She looked at me and said “you’re back!”

I explained my strange night owl habit of going to the gym. Then I said—“and I remember your name is Jennifer!” This really made her smile.

The Dale Carnegie principle I used is from How to Win Friends and Influence People:
Principle 6. Remember that a person’s name is to that person the sweetest and most important sound in any language.

These Dale Carnegie principles get easier the more often you use them. I used to worry that asking a complete stranger’s name would seem a bit creepy and that the person would get the wrong impression. But now it’s pretty simple to do and the reward is a more human experience wherever I go—yes, even at a Walmart.

The lesson I hope you have gathered—no matter the station in life—we are all human and respond pretty much the same way. Ask a person his/her name and that person’s demeanor toward you will change for the better. It takes little effort for your part but yields positive results.


Day 116. Don’t let anyone rain on your parade of happiness.

365 Days of Living the Dale Carnegie Principles

Day 116.  Wednesday, July 20, 2011
This morning I reviewed work that my team put together.  I was giddy with excitement.  They did a wonderful job.  What amazed me most was their ability to make my humble product photos look professional.  My original photos were HORRIBLE.  I marvel at how they fix my lighting problems with Photoshop. 

I was so thrilled I had to show Harper, an associate from another department. 

Smiling Daffodil:  “Oh my gosh—look at the work that Bellmont did for us!  I wish I had his skill Harper!”

Harper:  “I could show you how he did it all day long.  You’d realize it’s not a magic wand he has—it’s skill.”

Smiling Daffodil:  “Wow!  Will you really show me Harper?  I would love to learn how Bellmont and his team crops and cleans the photos.  But don’t worry, I’ll just take a half day—not a whole day!”

Harper:  “Smiling Daffodil—people study years to learn what I do.  It’s not something you learn right away.”

Smiling Daffodil:  “Oh.”

I realized I stepped right into it.  I didn’t mean to.  I sincerely thought my associate would show me a few tips and tricks on how to use software that I’m not very familiar with.  I don’t expect to become an expert in graphic design—but I like to learn new things—especially from people that have the experience.  Even the simplest of functions in the software is amazing and new to me.

Protect yourself from people that rain on your parade of happiness.

Normally, I would have dug my heels in deep, rolled up my sleeves, put on my boxing gloves and argued back with this associate.  Instead I took a deep breath and realized it wasn’t worth it.  My morning began on a good note and I wasn’t going to let anyone rain on my parade of happiness.  Besides—just looking at the files that Bellmont and his team put together put a smile on my face.  I decided to show my boss the work.  She loved it!

The Dale Carnegie principle I used in this story are from How to Stop Worrying and Start Living: 
Never try to get even with your enemies.
Do not imitate others.

From How to Win Friends and Influence People:
Principle 10.  The only way to get the best of an argument is to avoid it. 

I am a stubborn individual who will argue a point just out of principle.  But today I reminded myself that the end result would be frustration and my associate would still think I was wrong and I would still think he was wrong.  Time and energy would be wasted.  So I backed off, showed the finished project to my boss who really does matter—and continued merrily on with my day.  And I’m thinking of making lemonade from Harper’s words.  Maybe I should enroll in a course or two on graphic design. 

Remember, there are individuals in your workplace, home, school, etc that will never sincerely share in your happiness.  Be aware of them, be respectful of them and their perspectives and don’t let them squash the happiness out of your life.  When you take this approach you’ll control your happiness and you’ll continue your day in a productive, constructive manner.

Housekeeping / Notes:
Thank you for reading my blog.  You, my readers, motivate me to give you my best. Just don’t ask me to Photoshop anything.  Ha.

Day 101. I decided to grab the bull by the horns—I accepted responsibility and I lived in a day-tight compartment

365 Days of Living the Dale Carnegie Principles

Day 101.  Tuesday, July 5, 2011
It was midnight and I was on a stairmaster at the gym.  I was wrapping up a workout while reflecting on how great Monday was.

That’s when it hit me.  I forgot to launch a marketing campaign on Monday!  It’s officially 12:01—Tuesday morning.  ARGH. I press the emergency stop button on the stairmaster and almost didn’t clean up the equipment…

I raced out of the gym and hurried home.  I decided to fall on my sword immediately and let the appropriate parties know I messed up. 

By the time I launched the campaign it was 12:35 am.  Technically— I was 35 minutes late— which isn’t too heinous. Besides Monday was the 4th of July. Most people are far away from being reached by my marketing campaigns.

I tried to console myself with reason but I was so disappointed with myself.  In the history of these campaigns I’ve never forgotten to launch one. 

I knew in my heart that it wasn’t life and death.  It would be ok.  The campaign wasn’t date sensitive.  I didn’t cause physical or mental harm to anyone.  This is a marketing campaign. 

I went to bed calm and without worry.

When I woke up I immediately thought of the marketing campaign.  I did my best to accept whatever consequences that would come my way.  I reminded myself that the affected individuals are reasonable human beings—and again, the delay of the campaign by one day might actually help in the long run. 

I got to work and no one complained. In fact, my associate said it was no big deal.  It was a non-issue.

The Dale Carnegie principles I used in this scenario are from How to Stop Worrying and Start Living:
Cooperate with the inevitable.
Live in “day-tight compartments.”
How to face trouble:
a.      Ask yourself, “What is the worst that can possibly happen?”
b.      Prepare to accept the worst.
c.      Try to improve on the worst. 

How to Win Friends and Influence People:
Principle 12.  If you are wrong, admit it quickly and emphatically. 

By day 101 of this blog, I am starting to catch on to the reality that it’s not worth worrying about circumstances I cannot change.  When I realized I messed up I decided to grab the bull by the horns—I accepted responsibility.  I also considered the matter—and was able to look at the big picture—this matter was a bigger problem in my mind than in reality.  Given this conclusion I decided to live in a day-tight compartment and do my best not to give this matter any more worry.  I saved myself a lot of grief!

This is why living in day-tight compartment is worth it. You don’t waste valuable time worrying about trivial matters.  You can focus on moving forward and growing as a person rather than stunting your growth by fixating on a mistake.

Day 99. This is not the McDonald’s from your childhood….

365 Days of Living the Dale Carnegie Principles

Day 99.  Sunday, July 3, 2011
I was driving home from church this evening debating on whether I should pick up a quick meal to eat or eat my usual ‘gruel’ at home.  I decided since it was Sunday, I should treat myself to eating out.  If you haven’t figured me out yet—I’m cheap.  While I’d love to eat a big juicy steak for dinner every night—or even once a week—I choose not to.

I consider my fast food options.  Chick-fil-A is closed on Sundays. 

There is that new McDonald’s on the way home….

I end up at McDonald’s.  This McDonald’s is not typical.  It has sleek, modern décor that really upgrades the look, feel and status of this traditionally kid-centric restaurant.  The décor is captivating to look at—perhaps because it’s so unexpected for a McDonald’s and also because the colors and style are really nice for any setting. 


The moment I walked in this evening I was greeted by the cashier with a warm welcome.  I ordered my usual Chicken Selects and asked the cashier’s opinion on smoothies.  I go with her suggestion of the sweeter option—the Strawberry Banana smoothie. 

As I’m sitting enjoying my meal—especially the indulgent smoothie—I decide I need to let management know I appreciate their efforts.  In our company—sometimes it feels like we receive mostly complaints—from very loud individuals.  It’s a rare but happy day to receive that one comment from a satisfied customer.  It’s not that our company does a poor job.  It’s just easier to complain than to give praise.  I examine the receipt from my order—sure enough there’s a website address.

I returned home and didn’t permit myself to get distracted from the task at hand. I went online and sent an email to the McDonald’s I had just visited.  I spelled out the details of why I liked this particular McDonald’s pointing out the cleanliness, the courteous employees and the fabulous décor.

The Dale Carnegie principle I used in this scenario is from How to Win Friends and Influence People:
Principle 2.  Give honest, sincere appreciation.

Admittedly, it sounds like a silly thing to do—sending an email to the manager of a fast food restaurant.  But why not take the time to let someone know you appreciate their efforts?  Like any business—it takes a lot of work—a lot of dedication—a lot of passion to be successful.  A good business does not run itself magically on its own.  Elbow grease goes into it.  You know what it feels like to receive praise for your efforts at work—why not acknowledge this in the businesses you receive goods and services from?  Let them know with a simple word of thanks.  It won’t cost you a dime and you might just brighten someone’s day.

Housekeeping / Notes:
Catch up on past blog entries by clicking here.

Thank you for reading my blog.  🙂

Day 98. As long as I bring a smile I bet I can get away dressing like this everywhere

365 Days of Living the Dale Carnegie Principles

Day 98.  Saturday, July 2, 2011
I got dressed this morning—with one objective—to survive the 100+ degree weather.  I found a pair of shorts, t-shirt and my favorite pair of brown sneakers.  I like the sneakers because they are comfy, they are brown and they are the closest thing to “cool” I can get.  But I admit—with shorts—I look a bit like a 12 year old especially with the sneakers. I considered swapping out shoes—my running shoes—but they are strictly for the gym. 

“I am who I am” I think to myself as I look at myself in the full length mirror. 

I look a bit sloppy—considering I’m an adult.  But I’m only going to the movies.

I drove to the movies.  I ordered a small bag of popcorn (this is the main reason I like the movies).  I smiled and thanked the cashier.  He returned with a genuine smile.  He did not have the glazed over, I-have-to-be-courteous-even-though-I-don’t-want-to-be look.  His behavior was sincere.

I handed my movie ticket to the attendant and smiled and chatted with him.  He too returned with a genuine smile. 

As I walked down the hall toward where the movie was being shown—I couldn’t help but smile.  I proved my sloppy attire had nothing to do with how I would be treated.  I was friendly, made eye contact and smiled at the people I encountered.  Nothing else mattered.  Not even my t-shirt, shorts and brown sneakers. 

The Dale Carnegie principles I used are from How to Win Friends and Influence People:
Principle 5.  Smile.

My lesson to you—try smiling and making eye contact with the people you encounter in your day to day life.  You will be amazed by the reactions you receive and life will be more interesting.

Housekeeping / Notes:
Catch up on previous blog posts by clicking here.
Learn how you can become a guest blogger by clicking here.
Read the most recent guest blog post by Tyrone by clicking here.

Day 93. A visit to Starbucks reminded me to dust off some Dale Carnegie principles….

365 Days of Living the Dale Carnegie Principles

Day 93.  Monday, June 27, 2011
This morning a friend of mine, “Melanie” announced she was engaged.  This piece of news threw me off—and not for the reasons you might suspect. 

I am a detail-oriented person.  I like to fit puzzle pieces together. 

Instead of jumping up and down or smiling ear to ear—I was struck by the irony.  I had just visited some friends two days ago.  They asked about Melanie and if she was engaged or married yet.  This is not a common topic of discussion so the timing of these events was fascinating to me.  But understand—all of these ponderings were going on in my head. 

On the bright side I did have the decency to smile and congratulate my friend. 

Somehow we got completely off topic and after ten minutes we had covered a variety of topics—none of which had to do with the engagement or the wedding. 

Later that morning I was standing in line at my favorite little coffee shop.  I was thinking about my friend’s engagement.  I realized I probably messed up with my low key reaction. I’m not the type to jump up and down with excitement – yet I felt bad that I didn’t for my friend’s sake.  I didn’t have 101 questions about the wedding—mainly because I was too focused on the irony that she was a recent topic of discussion.

Yummy cake pops from Starbucks.

I tried to see things from my friend’s perspective.  The fact that she told me immediately this morning indicated this was at the top of her list.  I wanted to find a way to make the day special for her. I decided to order a special pastry at Starbucks—something I order only on important occasions or when I really have a bad day….

I returned to the office with a cellophane bag with the special pastry.  My friend looked at me and asked, “what’s this?”

I replied, “this is a cake pop from Starbucks to celebrate your engagement.”

She smiled and thanked me. 

Later that afternoon Melanie said to me, “Wow! This pastry tastes great!”

I said—”so glad you liked it.  I joked with her saying I got the “Birthday Cake” version even though I know you prefer chocolate.  I just couldn’t bear to buy the “Rocky Road” cake pop to celebrate your engagement.  I wouldn’t want to jinx your marriage!”

Melanie smiled and said, “good thinking.”

The Dale Carnegie principles I usually forget to use is from How to Win Friends and Influence People:
Principle 9.  Make the other person feel important—and do it sincerely.
Principle 4.  Become genuinely interested in other people. 

When I realized my lack of enthusiasm and excitement for my friend I felt really bad.  I’m not a naturally boisterous, outspoken individual—nor am I the touchy, feely, hugging type.  I’m more the over-thinking, detail-oriented, stoic type.  But this engagement is a milestone for my friend and should be celebrated.  I did what I could in a sincere way to celebrate her day.  It wasn’t just a cake pop—it was the right cake pop for the occasion—a cake pop to celebrate my friend entering a new stage in her life—while also leaving rocky roads with challenging relationships where they belong… in the past. 

So my lesson to you—yes, there is one somewhere in this story…

There is a way to be yourself while also becoming interested in other people and making them feel important.  If you are anyone but yourself—neither of these two principles will work because your words and actions won’t be sincere.  When you take this approach you will find people will not only accept you, your quirks and imperfections—they will be drawn to you—because of your sincere interest in them. 

I hope this makes sense. 

Housekeeping / Notes
Mark your calendars!  This Wednesday is Guest Blogger Wednesday! 
If you missed last Wednesday’s guest blog post by Esteban, here’s your chance to catch up.  Click here.

If you’ve been busy or are new to the blog, I have a handy archives section set up for you to catch up on past blog posts.  Click here.

Day 91. He did not judge a book by its cover… and it paid off.

365 Days of Living the Dale Carnegie Principles

Day 91.  Saturday, June 25, 2011
What am I going to wear today?  I was frantically searching for something “professional” looking to wear.  I can’t wear jeans or shorts—I have to dress the part—I have to look like the title I have at work.

I had to be at a convention about 50 miles away.  The ever important question of why I volunteered to attend this event was lingering in the back of my mind.  The best I could come up with—I care too much.

I drove as fast as I could within the speed limit (give or take).  I was running terribly late.  I was worried the event would be closed by the time I arrived.

I pulled into the parking lot at the convention center at 3:15 and noticed a sign that said parking was 15 dollars.  What?  Are you out of your mind?  I rolled down my window ready to argue but the attendant said I arrived so late that parking was free.  Nice!

I raced into the convention center and noticed the ticket counter was closed.  I turned and looked at the two “guards” at the Expo door and I smiled.  They said I arrived so late that I could get in free.  Nice!

I passed all the booths in the Expo hall and made my way to the one booth I drove 50 miles to visit.  By this time I was out of breath and “glistening” (it was 100 degrees today) and I’m certain I hardly looked like the professional individual that my title implies I’m supposed to be.  What I did have going for me was a sincere smile. 

I smiled at Enrique.  Enrique was so relieved to see me.  He had been anxious and worried I would not arrive.  (I was there to pick up one of his products). 

We hugged and chatted for awhile.  Actually—we chatted until the event closed.  Enrique has a good reputation and some great products that I am enamored with.  His face lights up—and he’s incredulous that I have such high regard for his products.  I like to point out the specific reasons why I like his products—they are superior quality, they are unique, etc.  I’m always stunned by his reaction that my opinion means that much to him.  

As we wrapped up I told him I’d be interested in featuring at least two of his new products to our customers and I told him I’d be in touch in the coming weeks.  He loaded me down with free product samples and thanked me for stopping by. 

A blank journal I picked up in Spain and a Dale Carnegie book I won...

One of the aspects I like about my job is the opportunity to make someone’s day.  If you were to look at me and then look at my title you’d quickly recognize the mismatch. For those that can get past this—there is great opportunity. 

Enrique is one of these individuals. 

The Dale Carnegie principle I used today is from How to Win Friends and Influence People:
Principle 2.  Give honest, sincere appreciation.
Principle 5.  Smile.

Enrique produces great products and appreciates the support I give him through my company.  I appreciate the fact that he recognizes and values what we do for him by giving us superior products that our customers love.  He does not give us mediocre products. He gives us his best so that we can give our customers our best. 

Everyone wins.

I hope you gather the following lesson from this story:  if you value, like or appreciate a person or something that a person has done for you—don’t be afraid to tell him or her.

Enrique’s surprised reaction made me realize that he probably doesn’t receive praise or recognition for his work enough from other individuals.  When I left him in his booth—he was walking on air—he was so happy with my words of praise and encouragement. 

When you take this approach you will build loyal, appreciative and understanding business partners and friends who will stick with you through the good, the bad and even those days where the temperature is 100 degrees and you look like the sun melted you.  

And if you ever show up late to an event, an appointment or work… try smiling!

Day 89. It took 10 years for me to figure this out. Learn from my mistakes.

365 Days of Living the Dale Carnegie Principles

Day 89.  Thursday, June 23, 2011
You might remember the Day 81 entry where I sewed the most fabulous pillow because Seth and Stefano gave me the encouragement to try.  Well a lot has happened since then….

Feed the Fire of Enthusiasm

I am up to 6 finished pillows, 2 pillows-in-progress and a potential wall hanging….This does not include the projects in my mind that are just bursting for the opportunity to come to life….I guess you could say I am the mad scientist of sewing… or at least pillow making.  Even the other night I had a dream I sewed myself into a pillow….

My enthusiasm led me to approach my associate Roberta, who was buried with a pile of paperwork this afternoon. 

Smiling Daffodil:
“Excuse me Roberta, before today is over will you show me how to sew this fancy yarn and cording?”

“Oh my!  Yes I will!  Your grandmother would be so jealous of me, Smiling Daffodil!  I’ll be happy to show you.”

So this evening once our regular boring “office” work was complete, Roberta pulled out the special sewing machine foot for sewing yarns and other specialty fibers.  Roberta had a very long, stressful day yet she was eager to teach me this new sewing technique. 

She shared tips and invited me to use any of her specialty yarns and fibers.  (Her willingness to let me use any of her materials always stuns me.  She never says you can use this material but not that.  Or here, use this cheap, ugly material—the other material is too expensive for you to use.)

She was absolutely enthusiastic and excited to teach me.  As I listened to Roberta, I couldn’t help but think of Dale Carnegie’s principles.  I didn’t set out to use a principle but somehow I unlocked the magic of a particular principle:

From How to Win Friends and Influence People:
Principle 4.  Become genuinely interested in other people.

I had taken the time to become interested in sewing—and what really made the difference is that I involved Roberta in this process.  By taking interest and asking Roberta for help, advice and tips—both parties got what they wanted.  I wanted to learn some new techniques, feel creative and succeed in my sewing endeavors.  She got to share her expertise with me.  She got to feel important. 

The outcome is greater than meets the eye. 

I am happy because I get to create.  I am also happy because she sees I am happy.  (Actually, the entire building senses my explosion of happiness and benefits from it).

She is happy because she gets to teach an associate—she gets to feel important.  She is also happy because she sees me happy.  (Actually, the entire building benefits from this).

The bigger picture is a happier work environment, greater productivity and greater profitability.  

So remember, although you might be capable of learning something on your own through trial and error—sometimes it serves everyone’s interests if you ask for help from an expert.  More often than not—someone is willing to teach you—they derive their feeling of importance by being considered an expert.  You get the benefit of learning how to do something the right way.  The result is relationship building, discovering new opportunities for making money and more importantly your own happiness.

Housekeeping / Notes:
Don’t forget to read this week’s guest blog post by my buddy Esteban.  I think his blog demonstrates the great opportunity parents have to teach their children.  Click here to read.